 Poster: A snowHead
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@barrworst, rescued - see PMs for an explanation.
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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My email is correct. please can you advice what is the issue? Thank you
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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@kasiagrygo, just a hunch but there's probably a hint in one (or indeed all) of the 10 or 12 (mostly unopened) PMs in your inbox
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 You need to Login to know who's really who.
You need to Login to know who's really who.
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@admin, hi can you get me out of the crevasse please ?
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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my husband has fallen down a crevasse and in trying to self rescue (change email) he's slid into another reality.... (locked himself out) user name Captain Sideways... he's emailed Graham but I've been informed he's in snow right now... Lucky him
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 You'll need to Register first of course.
You'll need to Register first of course.
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@Kaz2323, I have hauled the good Captain from the crevasse!
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@nbt, thanks but he still can't sign in for some reason...
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@Kaz2323, I'm going to have to defer to our resident technical guru @ousekjarr at this point
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 You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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@Kaz2323, I can see that the email address on the account of Captain Sideways has changed to a Hotmail address. Unfortunately, we have a problem with email to Hotmail currently due to a spam blacklist on their side which has been triggered for some reason, so any email to him cannot be delivered at this time.
The password on the account has not been changed, but when the account has a change of email address it triggers an activation email to verify that the new address is operational, and that you have control of it. Since that hasn't been delivered, the account was still shown as inactive.
I've now activated it on the back end, so login should be possible again. If he has an alternative email address which is not on Hotmail, outlook.com or live.com, it may be preferable to update the system to use this instead - we hope to have removed the block soon, but it could take a couple of days.
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@ousekjarr, Thank you so much. My other email yahoo I get sooo much junk I don’t look at it much..
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 snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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@Captain Sideways, nice to see you back, thanks for posting to confirm that worked!
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